Leadership Through Effective Communications
Leadership is the ability to influence others. The influence that one can exert based on job title or specialized expertise
is limited. This course focused on communications, one of the additional skills that is needed to be an outstanding leader.
We are always presenting ourselves and our ideals to others. Some of us are naturally gifted communicators while others
have difficulty relating ideas to another individual or audiences. The most effective communicators are those who have built
upon their natural strengths to develop personally effective styles.
This course provides a framework and specific tools to help managers find and develop their most effective personal communications
styles.
You Will Learn:
- How leaders influence their environments
- How people send messages
- How people receive and process words and visual cues
- Enhance listening and observational skills
- Understanding and handling displays of emotion, rejection or hostility
- Rapport-building techniques for quickly establishing comfort in communications
- Using both verbal and nonverbal cues to handle problems situations
- Using humor and levity communications
- Overcoming anxiety and stress brought on in anticipation of presentations and meetings
- Post communications audits of the outcome for you and others
- Developing a personal leadership identity
